Having a franchise opens several avenues for growth and expansion for any organization. It helps businesses to deliver products and services in new markets and locations. Managing a franchise, on the other hand, is a huge task. Franchises face multiple complexities and challenges in delivering an excellent customer experience.
With the right technology and the right CRM software, you can smoothly manage all your franchise operations.
ServitiumCRM, designed for next-generation customer service, provides a complete solution for all after-sales service-related activities. Build better relationships with your franchisees for long-term growth. Manage the entire cycle of franchisee payout end-to-end seamlessly, thus transforming your business to deliver fast and secure after-sales service.
With ServitiumCRM, one of the best CRM software, built-in with remarkable features, you can synchronize several processes to bring uniformity, innovation, improved productivity, and predictability to your daily operations.
Accessibility and viewability of multiple franchisee details are essential for any business. Using this CRM solution, enterprises can access and monitor franchise-related activities for every location, handle franchise claim settlement and elevate the overall customer experience across all franchises.
A reliable franchise system management software, ServitiumCRM is designed to handle all types of processes involved in after-sales service. Integrated with ERP, it provides more visibility into the franchisee payout system. It allows generating invoices for franchisees by following a predefined set of rules and matrices defined in the system and gives full transparency to calculate the payouts and royalties.
Franchisees that are integrated with a single CRM system coordinate better with other customer-facing departments. Empower your franchisees with ServitiumCRM to deliver excellent customer service.