servitium-crm

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Modern Customer
Service Platform

Best-in-class, comprehensive Customer Service CRM, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

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is recognized as the
Emerging Brand of the Year
Customer Service Platform at the

Business Leader of The Year Award 2022

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Looking For A Future-Ready
Customer Service CRM Platform?

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Industries

We Serve Across Different Sectors
appliance

Appliances

sanitary

Sanitaryware

hvac

HVAC

mobile

Mobile & Laptops

Features

Feature Rich, Future Ready

  • Call Centre
    Management

    When you operate a dynamic business, keeping pace with your customers' needs...

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  • Field Service Management

    Field service
    management involves multiple levels of coordination, fast response...

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  • Customer & Install base
    Management

    ServitiumCRM enables complete Customer and Install base management with...

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  • Knowledge
    Management

    Today’s competitive and complex business environment demands consistent and...

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  • Inventory Management

    Inventory management enables enterprises to track and manage product stock levels, purchase history, billing information...

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  • Franchisee Payouts Management

    Having a franchise opens several avenues for growth and expansion for any...

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  • Lead Management

    The lead management system is the backbone of successful sales operations. Converting a lead...

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  • Report & Analytics

    Service teams need access to accurate data across business processes to make a prompt...

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Mobility Solutions

All ServitiumCRM Applications

Customer App

Make customer service easy and convenient for your customers. With our feature-rich mobile app, customers can... Read more

Field Engineer App

A field service mobile application is a very dynamic and highly effective platform that can increase the productivity... Read more

Supervisor App

Deliver excellent service with our Field Service Supervisor Mobile App. Enhance the performance of your field... Read more

Retailer App

Dealers and Retailers are instrumental in delivering exceptional service experiences. Our Mobile App offers... Read more

whatsinterigation

Integrations

For secure, fast, and efficient service processes.

Digital Signatures

Go paperless and save on time, effort, and cost... Read more

WhatsApp

Adopt a digital customer service delivery model... Read more

ServitiumIOT

Seamless data integration with IoT devices and CRM... Read more

ServitiumCRM

Why Your Business Needs ServitiumCRM?
  • Get insights to improve business processes and workflows
  • Initiate customer-centric services
  • Reduce costs and drive incremental profits
  • Maximize up-selling and cross-selling
  • Increase customer revenue
  • Improve customer relations
5024147

40+

Customers

14+

Continued Engagements

18000+

Active Users

100,000+

Ticket Volume/Day
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Testimonials

What Our Customers Says
qouts
Rakesh Gupta

Rakesh Gupta

Customer Service Head - Panasonic Life Solutions India Pvt. Ltd.

With WhatsApp and ServitiumCRM integration, we could bring up a lot of confidence in our consumer when he's able to interact with us without any hassles at his own convenience… This entire process has been, you know, it has been a great experience to work for and this platform has been helping the organization [us] to save cost as well as provide best of these services to our consumers. So I would recommend you to kindly have a look at the WhatsApp official API chatbot platform to start a conversation with your consumers.
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