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India's most trusted after-sales service platform delivering seamless omnichannel experiences and empowering field teams with intelligent AI workflows.
With 20+ years of service delivery expertise, brands trust ServitiumCRM to run complex after-sales operations reliably and scalable customer experiences.
Built on industry best practices, ServitiumCRM delivers scalable, efficient and connected service operations trusted by leading brands.
AI-powered SLA monitoring, intelligent service engineer assignment, predictive analytics and low-code customization drive smarter, more efficient service operations.
Our platform embeds an understanding of service operations into every workflow, shaped by real-world experience and solutions since day one.
Built on Oracle Cloud for scalable reliability, the platform handles millions of tickets each month with speed, security and confidence.
End-to-end solutions unify call centers, field service, warehouses and franchisees on one intelligent platform delivering measurable results.
Empower field teams with real-time mobile access while staying connected across technicians, offices and customers.
Enable customers to register products, raise service requests, track status and provide feedback all from their mobile device.
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Equip engineers with real-time job info, guided workflows and instant updates on the go. Works offline for low-connectivity areas.
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Enable supervisors to assign tasks, track field performance and ensure timely service delivery with real-time visibility.
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Help retailers log service calls, manage claims and support customers seamlessly through a dedicated partner portal.
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Hear directly from customers who have improved service efficiency and achieved measurable business outcomes with ServitiumCRM.
20%
Faster Resolution
15%
Reduced Leakage
360°
Visibility
Anil Mucchal
National Service Head
Rakesh Gupta
Customer Service Head